How To Fix CRM_ACTIVITY_H208 - Status of activity is open, percentage of completion should be 0%

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTIVITY_H - Output for Administration Header

• Message number: 208

• Message text: Status of activity is open, percentage of completion should be 0%

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTIVITY_H208 - Status of activity is open, percentage of completion should be 0% ?

  The SAP error message CRM_ACTIVITY_H208 indicates that there is a discrepancy between the status of an activity and its percentage of completion. Specifically, the error states that if the status of the activity is "open," then the percentage of completion should be set to 0%. This is a validation check within the SAP CRM system to ensure data integrity.
  Cause:
  
  Inconsistent Data Entry: The activity has been marked as "open," but the percentage of completion has been set to a value greater than 0%. This inconsistency violates the business logic defined in the system.
  System Configuration: There may be custom configurations or enhancements that allow for this inconsistency to occur.
  User Error: A user may have inadvertently set the percentage of completion without changing the status of the activity.
  
  Solution:
  
  Check Activity Status: Review the status of the activity in question. If it is indeed "open," ensure that the percentage of completion is set to 0%.
  Update Percentage of Completion: If the activity is still ongoing and should remain open, set the percentage of completion back to 0%.
  Change Activity Status: If the activity has progressed and should reflect a different status, update the status accordingly and set the percentage of completion to the appropriate value.
  Review Customizations: If there are custom developments or configurations in your SAP system, review them to ensure they align with standard business logic.
  User Training: Ensure that users are trained on the correct procedures for updating activity statuses and completion percentages to avoid future occurrences of this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP CRM documentation for best practices on managing activities and understanding the implications of status and completion percentage.
  Support: If the issue persists or if you suspect a bug, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that your activity data is consistent and accurate.