How To Fix CRM_ACTION_MONITOR004 - No Documents found for the given Selection Criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACTION_MONITOR - Messages for Order Monitor Report

• Message number: 004

• Message text: No Documents found for the given Selection Criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION_MONITOR004 - No Documents found for the given Selection Criteria ?

  The SAP error message "CRM_ACTION_MONITOR004: No Documents found for the given Selection Criteria" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to retrieve documents or records based on specific selection criteria, but the system does not find any matching entries.
  Cause:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria entered by the user do not match any existing records in the database. This could be due to incorrect dates, status, or other filters.
  Data Not Yet Created: The documents or records that the user is trying to access may not have been created yet or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view certain documents, leading to the appearance that no documents exist.
  System Configuration: There may be issues with the configuration of the CRM system that prevent documents from being displayed correctly.
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues that prevent data from being available.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria you have entered. Ensure that all fields are filled out correctly and that the criteria match the expected values in the database.
  Broaden Search Parameters: If possible, try to broaden the search parameters (e.g., using a wider date range or fewer filters) to see if any documents can be retrieved.
  Verify Document Existence: Confirm that the documents you are trying to access actually exist in the system. You may need to check with colleagues or look in other areas of the system.
  Check Authorizations: Ensure that you have the necessary authorizations to view the documents. If you suspect an authorization issue, contact your system administrator.
  Consult System Configuration: If you suspect a configuration issue, consult with your SAP Basis or CRM administrator to ensure that the system is set up correctly.
  Data Synchronization: If your CRM is integrated with other systems, check for any data synchronization issues. Ensure that data is being transferred correctly between systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues (e.g., CRMD_ORDER for managing orders).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or user manuals related to CRM action monitoring for more context on how to use the action monitor effectively.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.