How To Fix CRM_ACTION017 - Action can only be used at header level

CRM_ACTION017 - Overview

• Message type: E = Error

• Message class: CRM_ACTION - Messages for actions

• Message number: 017

• Message text: Action can only be used at header level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACTION017 - Action can only be used at header level ?

  The SAP error message CRM_ACTION017 ("Action can only be used at header level") typically occurs in the SAP Customer Relationship Management (CRM) module when an action is attempted on a document or transaction that is not at the header level. This means that the action you are trying to perform is restricted to the header of the document (like a sales order, service order, etc.) and cannot be executed on line items or other sub-levels.
  
  Cause:
  
  Incorrect Context: The action you are trying to execute is designed to be applied only to the header of the document. For example, if you are trying to trigger an action that is meant for the entire order but are currently focused on a specific line item, this error will occur.
  
  Configuration Issues: The action might be configured in such a way that it is restricted to the header level in the system settings.
  User Permissions: Sometimes, user