How To Fix CRM_ACE_WP010 - Usergroup &1 has recursive sub usergroup(s)!

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_WP - Messages in the work-package area

• Message number: 010

• Message text: Usergroup &1 has recursive sub usergroup(s)!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_WP010 - Usergroup &1 has recursive sub usergroup(s)! ?

  The SAP error message CRM_ACE_WP010 indicates that there is a problem with the user group configuration in the SAP system. Specifically, it means that the user group specified (denoted by &1) has recursive sub-user groups. This situation arises when a user group is defined as a sub-user group of itself, either directly or indirectly, creating a loop in the hierarchy.
  Cause:
  
  Recursive Definition: The user group is defined in such a way that it includes itself as a sub-user group, either directly or through a chain of other user groups.
  Configuration Error: There may have been an error during the configuration of user groups, leading to an incorrect hierarchy.
  Data Integrity Issues: Data inconsistencies or corruption in the user group definitions can also lead to this error.
  
  Solution:
  To resolve the CRM_ACE_WP010 error, follow these steps:
  
  
  Check User Group Hierarchy:
  
  Go to the user group configuration in the SAP system (transaction code CRMC_USERGRP or similar).
  Review the hierarchy of the user groups to identify any recursive definitions.
  
  
  
  Identify Recursive Links:
  
  Look for the user group mentioned in the error message and check its sub-user groups.
  Ensure that none of the sub-user groups point back to the parent user group or create a loop.
  
  
  
  Correct the Configuration:
  
  If you find a recursive definition, modify the user group settings to remove the recursive link.
  Ensure that each user group has a clear and non-circular hierarchy.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the user group functionality to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration, refer to SAP documentation or consult with a functional consultant who specializes in SAP CRM user management.
  
  
  
  Related Information:
  
  User Group Management: Understanding how user groups and sub-user groups work in SAP CRM is crucial for effective user management.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on user group configuration.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_ACE_WP010 error and ensure that your user group configurations are set up correctly.