How To Fix CRM_ACE_RT_REPORT002 - No F4-help is defined for this actor type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_RT_REPORT - RUNTIME REPORT MESSAGES

• Message number: 002

• Message text: No F4-help is defined for this actor type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_RT_REPORT002 - No F4-help is defined for this actor type ?

  The SAP error message CRM_ACE_RT_REPORT002 with the description "No F4-help is defined for this actor type" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to use the F4 help (search help) functionality for an actor type that does not have any associated search help defined in the system.
  Cause:
  
  Missing F4 Help Definition: The primary cause of this error is that the actor type you are trying to access does not have any F4 help defined in the system. This could be due to configuration settings or missing entries in the relevant tables.
  Custom Development: If there has been custom development or modifications in the CRM system, it might have inadvertently removed or not defined the F4 help for certain actor types.
  Data Issues: There may be issues with the data or configuration related to the actor types in the CRM system.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the actor types in the CRM system. Ensure that the F4 help is properly defined for the actor type you are trying to use.
  You can check the relevant customizing settings in transaction SPRO under the CRM module.
  
  
  
  Define F4 Help:
  
  If no F4 help is defined, you may need to create or define it. This can involve creating a search help in the Data Dictionary (transaction SE11) and linking it to the actor type.
  Ensure that the search help is correctly configured to pull the necessary data.
  
  
  
  Check Authorization: 
  
  Ensure that the user has the necessary authorizations to access the F4 help for the actor type. Sometimes, authorization issues can prevent the display of F4 help.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the specific actor type and F4 help to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for Data Dictionary, and SE80 for development objects.
  SAP Notes: Search for SAP Notes related to CRM actor types and F4 help issues. These notes can provide additional guidance or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.