How To Fix CRM_ACE_MSG_XPRA40002 - No release information available.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_MSG_XPRA40 - XPRA Messages for CRM 4.0 Upgrade

• Message number: 002

• Message text: No release information available.

What causes this issue?

An error occured while trying to read the system release information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can correct the error by starting the XPRA program again manually.
Start transaction SE38
Enter program name 'CRM_ACE_XPRA40'
Execute the program.
When you don't execute the program manually you might get incorrect
design / runtime data of the Access control engine. Furthermore you risk
wrong user authorizations.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_MSG_XPRA40002 - No release information available. ?

  The SAP error message CRM_ACE_MSG_XPRA40002: No release information available typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the release information for a particular object or transaction. This error can arise during various operations, such as data migration, system upgrades, or when trying to access certain functionalities that require specific release information.
  Causes:
  
  Missing Release Information: The system may not have the necessary release information for the object you are trying to access or process.
  Data Migration Issues: If you are migrating data from one system to another, the release information may not have been transferred correctly.
  System Upgrade: After an upgrade, certain release information may not be available if the upgrade process did not complete successfully or if there were issues during the upgrade.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  
  Solutions:
  
  Check Release Information: Verify if the release information for the relevant object is available in the system. You can do this by checking the relevant tables or transaction codes that manage release information.
  Data Consistency Check: Run consistency checks on the data to ensure that all necessary information is present and correctly configured.
  Re-run Migration or Upgrade: If the error occurred during a data migration or system upgrade, consider re-running the process to ensure that all necessary data is correctly transferred.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult Documentation: Review the official SAP documentation for CRM to understand the requirements for release information and ensure that your system meets those requirements.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the context of the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), or SCC4 (Client Administration) to check the configuration and data.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_ACE_MSG_XPRA40002 effectively.