How To Fix CRM_ACE_ADM039 - Error occured when submitting the activation job

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_ADM - CRM ACE Activation Tool Messages

• Message number: 039

• Message text: Error occured when submitting the activation job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_ADM039 - Error occured when submitting the activation job ?

  The SAP error message CRM_ACE_ADM039 indicates that there was an issue when trying to submit an activation job in the SAP Customer Relationship Management (CRM) system. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to submit the activation job.
  System Configuration: There may be configuration issues in the CRM system that prevent the activation job from being submitted.
  Job Scheduling Issues: The background job scheduler may be experiencing problems, or there may be conflicts with other jobs.
  Data Consistency Issues: There could be inconsistencies in the data that the activation job is trying to process.
  Technical Errors: There may be underlying technical issues, such as missing components or system errors.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to submit activation jobs. This can be done by reviewing the user's roles and permissions in the system.
  Review Configuration: Check the configuration settings related to the activation job. Ensure that all necessary settings are correctly configured.
  Monitor Job Scheduler: Use transaction codes like SM37 to monitor the job scheduler and check for any failed jobs or conflicts. Investigate any jobs that may be blocking the activation job.
  Data Consistency Check: Run consistency checks on the data that the activation job is supposed to process. This can help identify any issues that need to be resolved.
  Check System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Re-run the Job: After addressing any identified issues, try to re-run the activation job to see if the problem persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SE38 (ABAP Program Execution) for further investigation.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to identify the cause of the CRM_ACE_ADM039 error and implement a solution to resolve it.