How To Fix CRM_ACE_ADM021 - Job &1 was opened with exception &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ACE_ADM - CRM ACE Activation Tool Messages

• Message number: 021

• Message text: Job &1 was opened with exception &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ACE_ADM021 - Job &1 was opened with exception &2 ?

  The SAP error message CRM_ACE_ADM021 indicates that a job (denoted as &1) was opened with an exception (denoted as &2). This message typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue with a background job that has been scheduled or executed.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Job Scheduling Issues: The job may not have been scheduled correctly or may have encountered an error during execution.
  Resource Limitations: There may be insufficient system resources (like memory or processing power) to execute the job.
  Authorization Issues: The user or process attempting to execute the job may not have the necessary authorizations.
  Data Issues: There may be inconsistencies or errors in the data being processed by the job.
  System Configuration: Incorrect configuration settings in the SAP system can lead to job execution failures.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Job Logs: Go to transaction code SM37 to view the job logs. Look for any error messages or warnings that can provide more context about the exception.
  Analyze the Exception: The exception code (&2) can give you specific information about what went wrong. Refer to SAP documentation or support for details on the specific exception.
  Review Job Configuration: Ensure that the job is configured correctly, including the job steps, variants, and scheduling parameters.
  Check Authorizations: Verify that the user or process has the necessary authorizations to execute the job.
  Monitor System Resources: Check system performance and resource availability. If the system is under heavy load, consider rescheduling the job for a less busy time.
  Data Validation: Ensure that the data being processed by the job is valid and does not contain any inconsistencies or errors.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37 - Job Monitoring
  SM21 - System Log
  ST22 - Dump Analysis
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the job details and any error logs you have gathered.
  
  By following these steps, you should be able to identify the root cause of the CRM_ACE_ADM021 error and implement a suitable solution.