How To Fix CRM_ACE_ACT_TOOL004 - Activation of right: &1 is already in process!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ACE_ACT_TOOL - Messages for the ACE activation tool

  • Message number: 004

  • Message text: Activation of right: &1 is already in process!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ACE_ACT_TOOL004 - Activation of right: &1 is already in process! ?

    The SAP error message CRM_ACE_ACT_TOOL004 indicates that there is an attempt to activate a specific authorization right (denoted by &1 in the message) that is already in the process of being activated. This situation typically arises in the context of the SAP Customer Relationship Management (CRM) system when there are concurrent processes trying to activate the same authorization right.

    Cause:

    1. Concurrent Activation: The most common cause of this error is that multiple users or processes are trying to activate the same authorization right simultaneously.
    2. Long-running Processes: If a previous activation process is taking longer than expected, it may block subsequent attempts to activate the same right.
    3. System Locking: SAP uses locking mechanisms to prevent data inconsistencies. If a lock is in place for the activation of the right, other attempts will be blocked until the lock is released.

    Solution:

    1. Wait and Retry: If you encounter this error, the simplest solution is to wait for a few moments and then try to activate the right again. This allows any ongoing activation processes to complete.
    2. Check for Active Processes: Use transaction codes like SM66 (Global Work Process Overview) or SM50 (Work Process Overview) to check if there are any active processes that are currently working on the activation of the same right. If you find such a process, you may need to wait for it to complete.
    3. Review Logs: Check the system logs (transaction SLG1) for any related messages that might provide more context about the activation process and any potential issues.
    4. System Administration: If the issue persists, it may require intervention from a system administrator to investigate any locks or long-running processes that may be causing the blockage.
    5. Transaction Monitoring: If you have access, monitor the transaction that is trying to activate the right to ensure it is functioning correctly and not stuck.

    Related Information:

    • Authorization Management: Understanding how authorization management works in SAP CRM can help in troubleshooting similar issues in the future.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • System Performance: If this error occurs frequently, it may be worth investigating the overall performance of the SAP system, as performance issues can lead to longer activation times and increased likelihood of encountering this error.

    If the problem continues after trying the above solutions, consider reaching out to SAP support for further assistance.

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