How To Fix CRM_AC_ASSIGN002 - Settlement account assignment data for GUID &1 could not be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_AC_ASSIGN - Messages for Set CRM_AC_ASSIGN

  • Message number: 002

  • Message text: Settlement account assignment data for GUID &1 could not be found

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_AC_ASSIGN002 - Settlement account assignment data for GUID &1 could not be found ?

    The SAP error message CRM_AC_ASSIGN002 indicates that the system could not find the settlement account assignment data for a specific GUID (Globally Unique Identifier). This error typically occurs in the context of account assignment in SAP Customer Relationship Management (CRM) when trying to process transactions that require settlement account information.

    Cause:

    1. Missing Data: The most common cause is that the settlement account assignment data for the specified GUID does not exist in the system. This could happen if the data was never created, was deleted, or if there was an error during data migration or integration.
    2. Incorrect Configuration: There may be configuration issues in the system that prevent the proper assignment of settlement accounts.
    3. Data Inconsistency: There could be inconsistencies in the database, such as missing entries in related tables that are supposed to hold the account assignment data.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the account assignment data.

    Solution:

    1. Check Data Existence: Verify if the settlement account assignment data for the specified GUID exists in the relevant tables. You can use transaction codes like SE16 or SE11 to check the relevant database tables.
    2. Create Missing Data: If the data is missing, you may need to create it manually or through a batch process, depending on your business processes and requirements.
    3. Review Configuration: Check the configuration settings related to account assignment in the CRM system. Ensure that all necessary settings are correctly configured.
    4. Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data that may be causing the issue.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access the account assignment data. You may need to consult with your security team to verify this.
    6. Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SM37 (Job Monitoring) to help diagnose the issue.
    • SAP Notes: Check the SAP Support Portal for any notes related to this error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
    • Community Forums: Consider searching or posting in SAP community forums or discussion groups for additional insights from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or a consultant with expertise in SAP CRM for further investigation.

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