How To Fix CRM_50802 - Internal error: Unexpected exception when calling FM &1 (RC: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 802

• Message text: Internal error: Unexpected exception when calling FM &1 (RC: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50802 - Internal error: Unexpected exception when calling FM &1 (RC: &2) ?

  The SAP error message CRM_50802 indicates that there is an internal error occurring in the SAP system, specifically when calling a function module (FM). The error message provides the function module name and the return code (RC) that can help in diagnosing the issue.
  Cause:
  
  Function Module Issues: The function module being called may have encountered an unexpected situation, such as invalid input parameters, data inconsistencies, or other runtime exceptions.
  Data Issues: There may be issues with the data being processed, such as missing or corrupted records in the database.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to unexpected behavior when executing certain functions.
  System Bugs: There may be bugs in the SAP system or the specific function module that need to be addressed through patches or updates.
  
  Solution:
  
  Check the Function Module: Identify the function module mentioned in the error message and check its documentation for expected input parameters and behavior.
  Analyze the Return Code: The return code (RC) can provide insights into what went wrong. Look up the return code in SAP documentation or forums to understand its meaning.
  Debugging: If you have access to the development environment, you can debug the function module to see where the error occurs. This may require technical expertise.
  Data Validation: Ensure that the data being processed is valid and complete. Check for any missing or incorrect entries in the relevant tables.
  Check Configuration: Review the configuration settings related to the CRM module and ensure they are set up correctly.
  SAP Notes and Support: Search for SAP Notes related to the error message or the specific function module. SAP may have released patches or workarounds for known issues.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with the error message, function module name, and any relevant details.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE37 (Function Module) to analyze the function module directly.
  SAP Notes: Use the SAP Support Launchpad to search for relevant SAP Notes that may address the specific error or function module.
  System Logs: Check the system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_50802 error in your SAP system.