How To Fix CRM_50558 - Transaction call failed, IC WinClient BDC folder '&1' faulty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 558

• Message text: Transaction call failed, IC WinClient BDC folder '&1' faulty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50558 - Transaction call failed, IC WinClient BDC folder '&1' faulty ?

  The SAP error message CRM_50558 indicates that there is an issue with the transaction call in the Interaction Center (IC) WinClient, specifically related to a BDC (Batch Data Communication) folder that is deemed faulty. This error typically arises when the system is unable to process a transaction due to issues with the configuration or data in the specified BDC folder.
  Causes:
  
  Incorrect Configuration: The BDC folder may not be properly configured in the system.
  Missing or Corrupted Data: The data required for the transaction may be missing or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the BDC folder.
  System Errors: There could be underlying system issues or bugs affecting the transaction processing.
  Version Compatibility: The version of the IC WinClient may not be compatible with the backend system.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the BDC folder in the system. Ensure that all necessary settings are correctly defined.
  Use transaction codes like SPRO