How To Fix CRM_50498 - System &1 is still in use in profile &2 (callid &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 498

• Message text: System &1 is still in use in profile &2 (callid &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50498 - System &1 is still in use in profile &2 (callid &3) ?

  The SAP error message CRM_50498 indicates that a specific system (denoted as &1) is still in use within a particular profile (denoted as &2) and is associated with a call ID (denoted as &3). This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to perform an operation on a system that is currently being utilized or locked by another process.
  Cause:
  
  Active Sessions: The system is currently being accessed by another user or process, which prevents changes from being made.
  Locks: There may be locks in place on the profile or system due to ongoing transactions or processes.
  Configuration Issues: The profile may not be properly configured, leading to conflicts when trying to access or modify it.
  Long-running Processes: A long-running transaction or background job may be holding onto the system or profile.
  
  Solution:
  
  Check Active Sessions: Use transaction codes like SM50 or SM66 to check for active processes or sessions that might be using the system. If you identify any, you may need to wait for them to complete or terminate them if appropriate.
  Release Locks: Use transaction code SM12 to check for and release any locks that may be preventing access to the system or profile.
  Review Configuration: Ensure that the profile is correctly configured and that there are no inconsistencies that could lead to this error.
  Wait for Completion: If the system is in use due to a legitimate process, you may need to wait until that process completes before attempting your operation again.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM50 (Process Overview), SM66 (Global Process Overview), and SM12 (Lock Entries) to diagnose and resolve the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to identify the cause of the CRM_50498 error and take appropriate action to resolve it.