How To Fix CRM_50350 - ========== Messages for user determination: 350-400 ====================


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_50 - Messages for Development Class CCMB

  • Message number: 350

  • Message text: ========== Messages for user determination: 350-400 ====================

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message CRM_50350 - ========== Messages for user determination: 350-400 ==================== ?

    The SAP error message CRM_50350 typically relates to issues with user determination in the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to determine the appropriate user for a specific action or process, which can occur in various scenarios such as creating or processing business transactions.

    Cause:

    1. User Assignment Issues: The system may not have a valid user assigned to the relevant role or task.
    2. Missing Configuration: The configuration for user determination may not be set up correctly in the system.
    3. Business Partner Settings: The business partner associated with the transaction may not have the necessary user roles assigned.
    4. Authorization Issues: The user attempting to perform the action may not have the required authorizations.
    5. Custom Logic: If there are custom enhancements or logic implemented, they may not be functioning as expected.

    Solution:

    1. Check User Assignments: Ensure that the relevant users are assigned to the necessary roles in the system. This can be done through transaction codes like SU01 (User Maintenance) and PFCG (Role Maintenance).
    2. Review Configuration: Go to the configuration settings for user determination in the CRM system. This can typically be found in the customizing settings under CRM -> Basic Functions -> User Determination.
    3. Business Partner Roles: Verify that the business partner involved in the transaction has the correct roles assigned. You can check this using transaction BP.
    4. Authorization Checks: Ensure that the user has the necessary authorizations to perform the action. This can be checked using transaction SU53 after the error occurs.
    5. Debugging: If the issue persists, consider debugging the user determination logic to identify any custom code that may be affecting the process.
    6. Consult Documentation: Review SAP notes and documentation related to user determination for any known issues or updates.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Transaction Codes: Familiarize yourself with transaction codes related to user management and CRM configuration.
    • Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.

    If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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