How To Fix CRM_50137 - Workflow number &1 does not have work items to be performed for user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 137

• Message text: Workflow number &1 does not have work items to be performed for user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50137 - Workflow number &1 does not have work items to be performed for user &2 ?

  The SAP error message CRM_50137 indicates that a specific workflow number does not have any work items assigned to the user specified. This can occur in SAP Customer Relationship Management (CRM) when a user attempts to access a workflow that is either not properly configured or does not have any tasks assigned to them.
  Causes:
  
  No Work Items Assigned: The workflow may not have any work items assigned to the user, either because the workflow is not designed to include them or the user is not a participant in the workflow.
  Workflow Configuration Issues: The workflow may not be configured correctly, leading to no work items being generated.
  User Authorization: The user may not have the necessary authorizations to view or perform the work items associated with the workflow.
  Workflow Status: The workflow may be in a status that does not allow for work items to be generated or processed.
  Technical Issues: There may be technical issues or bugs in the system that prevent work items from being created or displayed.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow definition to ensure that it is set up correctly and that it includes tasks that should generate work items for the user.
  Verify User Assignment: Ensure that the user is correctly assigned to the workflow and has the necessary roles and responsibilities to receive work items.
  Check User Authorizations: Verify that the user has the appropriate authorizations to access and perform the work items in the workflow.
  Review Workflow Status: Check the status of the workflow to ensure it is active and capable of generating work items.
  Debugging: If the issue persists, consider debugging the workflow to identify any technical issues or errors in the workflow logic.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) to check for work items and SWI2_FREQ (Work Item Overview) to get an overview of work items in the system.
  Workflow Monitoring: Use transaction SWI1 or SWI2 to monitor workflows and check for any issues or errors.
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflows and troubleshooting common issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.