How To Fix CRM_50119 - Work item number & could not be carried out

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 119

• Message text: Work item number & could not be carried out

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50119 - Work item number & could not be carried out ?

  The SAP error message CRM_50119, which states "Work item number & could not be carried out," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with processing a work item. This error can arise due to various reasons, including:
  Causes:
  
  Work Item Status: The work item may be in a status that does not allow it to be processed. For example, it might be completed, canceled, or in a state that prevents further actions.
  Authorization Issues: The user may not have the necessary authorizations to carry out the action on the work item.
  Technical Issues: There could be underlying technical issues, such as problems with the workflow configuration or system performance.
  Data Inconsistencies: There may be inconsistencies or missing data related to the work item that prevent it from being processed.
  Workflow Configuration: The workflow associated with the work item may not be correctly configured or may have errors.
  
  Solutions:
  
  Check Work Item Status: Verify the status of the work item. If it is not in a processable state, you may need to change its status or take appropriate actions based on the business process.
  Review Authorizations: Ensure that the user attempting to process the work item has the necessary authorizations. You may need to consult with your SAP security team to grant the required permissions.
  Analyze Workflow Logs: Check the workflow logs for any errors or warnings that could provide more context about why the work item could not be processed. Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the workflow.
  Data Validation: Validate the data associated with the work item to ensure that all required fields are filled and that there are no inconsistencies.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to workflow management, such as SWI1, SWI2, and SWI6, which can help you monitor and manage work items.
  SAP Documentation: Review SAP documentation and help resources for more detailed information on workflows and work item processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_50119 error effectively.