How To Fix CRM_50110 - Workflow error during step &1, business process &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 110

• Message text: Workflow error during step &1, business process &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50110 - Workflow error during step &1, business process &2 ?

  The SAP error message CRM_50110 indicates a workflow error that occurred during a specific step in a business process. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue with the workflow configuration or execution.
  Causes:
  
  Workflow Configuration Issues: The workflow may not be properly configured, leading to errors during execution.
  Missing or Incorrect Data: Required data for the workflow step may be missing or incorrect, causing the workflow to fail.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to perform the actions required in that step.
  Technical Errors: There could be underlying technical issues, such as problems with the workflow engine or system performance issues.
  Custom Code Issues: If there are custom enhancements or modifications in the workflow, they may not be functioning correctly.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow definition and ensure that all steps are correctly configured. Verify that the necessary conditions and actions are set up properly.
  Validate Data: Ensure that all required data for the workflow step is available and correct. Check for any missing fields or incorrect values.
  Review Authorizations: Confirm that the user has the necessary authorizations to execute the workflow step. Adjust roles and permissions as needed.
  Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze workflow logs and identify the specific cause of the error.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the workflow to fail.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder) for workflow design and SWI1/SWI2 for monitoring.
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflows in CRM and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.