How To Fix CRM_50062 - Object category &1 does not actively exist (component access &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_50 - Messages for Development Class CCMB

  • Message number: 062

  • Message text: Object category &1 does not actively exist (component access &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_50062 - Object category &1 does not actively exist (component access &2) ?

    The SAP error message CRM_50062 indicates that the system is unable to find an object category specified in the operation you are trying to perform. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration or existence of the object category in the system.

    Cause:

    1. Non-Existent Object Category: The object category specified in the transaction does not exist in the system.
    2. Inactive Object Category: The object category exists but is not active or has been deactivated.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified object category.
    4. Configuration Issues: There may be a misconfiguration in the CRM system that is preventing the object category from being recognized.

    Solution:

    1. Check Object Category: Verify that the object category specified in the error message exists in the system. You can do this by navigating to the relevant configuration settings in the CRM module.
    2. Activate Object Category: If the object category exists but is inactive, you may need to activate it. This can typically be done in the customizing settings of the CRM system.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the object category. You may need to consult with your SAP security team to check the user's roles and permissions.
    4. Configuration Review: Review the configuration settings related to the object category in the CRM system. Ensure that all necessary settings are correctly configured.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific object category and the CRM module for any additional troubleshooting steps or known issues.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or SE11 to check the database tables related to object categories.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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