How To Fix CRM_50033 - Action manager definition &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 033

• Message text: Action manager definition &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50033 - Action manager definition &1 does not exist ?

  The SAP error message CRM_50033, which states "Action manager definition &1 does not exist," typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a specific action manager definition that is referenced in a transaction or process.
  Cause:
  
  Missing Action Manager Definition: The action manager definition that is being referenced (indicated by &1 in the error message) has not been created or has been deleted.
  Incorrect Configuration: There may be a configuration issue where the action manager definition is not properly set up in the system.
  Transport Issues: If the action manager definition was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  Authorization Issues: The user may not have the necessary authorizations to access the action manager definition.
  
  Solution:
  
  
  Check Action Manager Definitions:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the action manager definition exists.
  Use transaction SPRO to navigate to the relevant configuration settings and verify if the action manager definition is correctly defined.
  
  
  
  Create or Restore Action Manager Definition:
  
  If the action manager definition does not exist, you may need to create it. This can be done in the customizing settings under:
  
  SAP Customizing Implementation Guide -> Customer Relationship Management -> Basic Functions -> Action Management -> Define Action Manager Definitions.
  
  
  If it was deleted, you may need to restore it from a backup or recreate it based on the requirements.
  
  
  
  Check Transport Requests:
  
  If the action manager definition was supposed to be transported, check the transport logs to ensure it was included and activated in the target system.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the action manager definitions. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to action management in CRM for any specific instructions or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_50033 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and SU53 for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.