How To Fix CRM_50030 - Action manager: Specify program name

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 030

• Message text: Action manager: Specify program name

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50030 - Action manager: Specify program name ?

  The SAP error message CRM_50030 with the description "Action manager: Specify program name" typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with the configuration of action management or when a required program name is not specified in the action definition.
  Cause:
  
  Missing Program Name: The error usually indicates that an action definition in the action management configuration is missing a required program name. This can happen if the action is supposed to trigger a specific program or report, but the program name has not been provided.
  Incorrect Configuration: There may be an issue with how the action is configured in the system, such as incorrect parameters or missing entries.
  Transport Issues: If the action definitions were transported from another system, there might be inconsistencies or missing entries in the target system.
  
  Solution:
  
  
  Check Action Definition:
  
  Go to the action definition in the SAP CRM system (transaction code: CRMD_ORDER or CRMD_ORDERADM_H).
  Navigate to the action profile and check the specific action that is causing the error.
  Ensure that the program name is specified correctly in the action definition.
  
  
  
  Maintain Action Profile:
  
  If the action is supposed to call a program, make sure that the program is correctly defined in the action profile.
  You can do this by going to the action profile configuration (transaction code: SPRO -> Customer Relationship Management -> Basic Functions -> Action Management -> Define Action Profiles).
  
  
  
  Check for Transport Issues:
  
  If the action was recently transported, verify that all necessary objects and configurations were included in the transport request.
  Check if the action definitions exist in the target system and are correctly configured.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to action management for any specific requirements or known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the action execution to identify where the program name is expected and why it is not being provided.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_50030 error.
  Action Management: Familiarize yourself with the action management framework in SAP CRM, including how actions are defined and executed.
  Transaction Codes: Useful transaction codes include:
  
  CRMD_ORDER for accessing CRM orders.
  SPRO for configuration settings.
  SE80 for checking program definitions.
  
  
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with a technical consultant who specializes in SAP CRM.