How To Fix CRM_50012 - Action cannot be performed (problems creating list)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 012

• Message text: Action cannot be performed (problems creating list)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50012 - Action cannot be performed (problems creating list) ?

  The SAP error message CRM_50012, which states "Action cannot be performed (problems creating list)," typically occurs in the SAP Customer Relationship Management (CRM) module when there are issues related to generating or displaying lists, such as reports or data views. This error can arise from various underlying causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Issues: There may be inconsistencies or missing data in the underlying database tables that the list is trying to access.
  Authorization Problems: The user may not have the necessary authorizations to perform the action or access the data required for the list.
  System Performance: If the system is experiencing performance issues, it may fail to generate the list in a timely manner.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to problems when trying to create lists.
  Technical Errors: There may be bugs or technical issues in the CRM application or the underlying database.
  
  Solutions:
  
  Check Data Integrity: Verify that the data in the relevant tables is complete and consistent. Look for any missing or corrupted entries.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the data and perform the action. This can be checked in the user roles and profiles.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing database performance or increasing system resources.
  Configuration Review: Review the configuration settings related to the CRM lists and ensure they are set up correctly. This may involve checking settings in transaction codes like SPRO.
  Check for Notes and Patches: Look for SAP Notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  Debugging: If you have access to technical resources, consider debugging the application to identify the exact point of failure when trying to create the list.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the list generation process.
  SAP Notes: Regularly check for SAP Notes related to CRM and list generation issues, as these can provide specific fixes or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_50012 error in your SAP system.