How To Fix CRM_4S_INCEPTION104 - Activation: Multiple social service plans are activated

CRM_4S_INCEPTION104 - Overview

• Message type: E = Error

• Message class: CRM_4S_INCEPTION - 4S: Message Class for Inception Messages

• Message number: 104

• Message text: Activation: Multiple social service plans are activated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_INCEPTION104 - Activation: Multiple social service plans are activated ?

  The SAP error message CRM_4S_INCEPTION104 indicates that there are multiple social service plans activated for a specific case or scenario, which is not allowed. This error typically arises in the context of SAP Customer Relationship Management (CRM) systems, particularly when dealing with social services or case management functionalities.
  
  Cause:
  The error occurs when:
  
  More than one social service plan is activated for a single case or client.
  The system is designed to allow only one active social service plan at a time for a specific case to avoid conflicts in service delivery and management.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review Active Plans: Check the active social service plans associated with the case or client. You can do this by navigating to the relevant case management area in SAP CRM.
  
  
  Deactivate Unnecessary Plans: Identify any unnecessary or duplicate social service plans that are currently active. You will need to deactivate the ones that are