How To Fix CRM_4S_CPE020 - Change process G003 is obsolete and no longer supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_4S_CPE -

  • Message number: 020

  • Message text: Change process G003 is obsolete and no longer supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_4S_CPE020 - Change process G003 is obsolete and no longer supported ?

    The SAP error message "CRM_4S_CPE020 Change process G003 is obsolete and no longer supported" typically indicates that the change process you are trying to use in the SAP CRM system is outdated and has been deprecated. This can happen for various reasons, such as system upgrades, changes in business processes, or the introduction of new functionalities that render older processes obsolete.

    Cause:

    1. Obsolescence of Change Process: The specific change process (G003) has been marked as obsolete in the system, meaning it is no longer supported for use.
    2. System Upgrade: If your SAP system has been upgraded, certain processes may have been replaced or removed.
    3. Configuration Changes: Changes in the configuration or business processes may lead to certain processes being deprecated.

    Solution:

    1. Identify Alternative Processes: Check the SAP documentation or consult with your SAP support team to identify the recommended alternative change processes that can be used instead of G003.
    2. Update Custom Code: If you have custom code that references the obsolete process, you will need to update it to use the new process.
    3. Configuration Review: Review the configuration settings in your SAP CRM system to ensure that you are using supported processes.
    4. Consult SAP Notes: Look for relevant SAP Notes that may provide additional information or patches related to this error message.
    5. Testing: After making changes, ensure to test the new processes thoroughly to confirm that they meet your business requirements.

    Related Information:

    • SAP Documentation: Refer to the official SAP Help Portal for documentation on CRM processes and their lifecycle.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.

    By following these steps, you should be able to resolve the error and transition to a supported change process in your SAP CRM system.

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