How To Fix CRM_4S_CPE009 - Status check (&1) failed before change process execution

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_4S_CPE -

• Message number: 009

• Message text: Status check (&1) failed before change process execution

What causes this issue?

The status check prior to the execution of a change process has failed.
Change processes can be executed on activated social service plans only.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_CPE009 - Status check (&1) failed before change process execution ?

  The SAP error message CRM_4S_CPE009 indicates that a status check for a specific object (denoted by &1) has failed before the execution of a change process. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues with the status of a business object, such as a sales order, service request, or any other CRM-related document.
  Causes:
  
  Incorrect Status Configuration: The status of the object may not be set correctly, or it may not be in a valid state for the intended operation.
  Missing Authorizations: The user may not have the necessary authorizations to perform the status check or change the status of the object.
  Business Logic Errors: There may be custom business logic or enhancements that are preventing the status check from passing.
  Data Inconsistencies: There could be inconsistencies in the data related to the object, such as missing or incorrect entries in related tables.
  Workflow Issues: If the object is part of a workflow, the workflow may not be in the correct state to allow for the change.
  
  Solutions:
  
  Check Object Status: Review the status of the object in question. Ensure that it is in a valid state for the operation you are trying to perform.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  Debugging: If you have access to the development environment, you can debug the process to identify where the status check is failing. Look for any custom code or enhancements that may be affecting the status.
  Data Consistency Check: Perform a consistency check on the data related to the object. This may involve checking related tables and ensuring that all necessary data is present and correct.
  Consult Documentation: Review SAP documentation or notes related to the specific object type and the error message for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message, the object in question, and any relevant details about the actions leading up to the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER or CRM_DNO_MONITOR to monitor and manage CRM orders and their statuses.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_4S_CPE009 error effectively.