How To Fix CRM_1O_MASS_CHANGE020 - Changes undone

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_1O_MASS_CHANGE - General messages for mass changes

• Message number: 020

• Message text: Changes undone

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_1O_MASS_CHANGE020 - Changes undone ?

  The SAP error message CRM_1O_MASS_CHANGE020 with the description "Changes undone" typically occurs in the context of mass changes in the SAP Customer Relationship Management (CRM) module. This error indicates that the system has encountered an issue while trying to apply mass changes to records, and as a result, the changes have been rolled back.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing mandatory fields or invalid data formats.
  Authorization Issues: The user may not have the necessary authorizations to perform the mass changes on the selected records.
  Business Logic Violations: The changes may violate certain business rules or logic defined in the system, leading to a rollback.
  Technical Errors: There could be technical issues such as database locks, system performance problems, or errors in the underlying code or configuration.
  
  Solutions:
  
  Check Data Validity: Review the data you are trying to change to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Ensure that the user performing the mass change has the necessary authorizations to make the changes. This can be checked in the user roles and authorizations.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that can provide insights into what went wrong during the mass change process.
  Test in a Development Environment: If possible, replicate the mass change in a development or test environment to identify any issues without affecting production data.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or process you are using for mass changes to see if there are known issues or additional requirements.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in mass changes, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for SAP Notes related to CRM mass changes, as they may contain fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_1O_MASS_CHANGE020 error message.