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Message type: E = Error
Message class: CRM_1O_MASS_CHANGE - General messages for mass changes
Message number: 004
Message text: Job &1 with No. &2 started; check results on Mass Change Log page
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_1O_MASS_CHANGE004
- Job &1 with No. &2 started; check results on Mass Change Log page ?The SAP error message
CRM_1O_MASS_CHANGE004
typically indicates that a mass change job has been initiated, but there may be issues with the execution or results of that job. Here’s a breakdown of the cause, potential solutions, and related information:Cause:
- Job Execution Issues: The job may not have completed successfully due to various reasons such as system performance issues, data inconsistencies, or configuration problems.
- Data Locking: If the data being modified is locked by another process, the mass change job may not be able to execute as expected.
- Insufficient Authorizations: The user executing the mass change may not have the necessary authorizations to perform the changes.
- Configuration Errors: There may be issues with the configuration of the mass change process itself, such as incorrect parameters or settings.
Solution:
- Check the Mass Change Log: Navigate to the Mass Change Log page to review the results of the job. This log will provide details on what was processed, any errors encountered, and the overall status of the job.
- Review Job Status: Use transaction codes like
SM37
to check the status of the job. Look for any error messages or warnings that can provide more context on the failure.- Data Consistency Check: Ensure that the data being modified is consistent and does not have any integrity issues. You may need to run consistency checks or validations.
- Check Authorizations: Verify that the user has the necessary authorizations to perform the mass change. If not, you may need to adjust roles or permissions.
- Re-run the Job: If the issue was temporary (e.g., due to locking), you may try to re-run the mass change job after resolving any identified issues.
- Consult Documentation: Refer to SAP documentation or notes related to mass changes in CRM for any specific guidance or known issues.
Related Information:
CRMD_ORDER
, SM37
, and SLG1
(for application log) to monitor and troubleshoot mass change jobs.If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.
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