How To Fix CREDIT_WB023 - No results found for the given search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CREDIT_WB - Credit Workbench

• Message number: 023

• Message text: No results found for the given search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CREDIT_WB023 - No results found for the given search criteria ?

  The SAP error message CREDIT_WB023: No results found for the given search criteria typically occurs in the context of the SAP Credit Management module. This error indicates that the system could not find any data that matches the search criteria you provided when trying to retrieve credit information.
  Causes:
  
  Incorrect Search Criteria: The most common cause is that the search criteria entered (such as customer ID, credit limit, or other parameters) do not match any existing records in the system.
  Data Not Available: There may be no credit data available for the specified customer or business partner.
  Authorization Issues: The user may not have the necessary authorizations to view the credit data.
  Data Synchronization Issues: If the data is not properly synchronized between different systems (e.g., between SAP and external systems), it may lead to missing records.
  Filters Applied: There may be filters applied in the search that are too restrictive, leading to no results being returned.
  
  Solutions:
  
  Verify Search Criteria: Double-check the search criteria you are using. Ensure that you are entering the correct customer ID, company code, or other relevant parameters.
  Check Data Availability: Confirm that there is indeed credit data available for the customer or business partner you are searching for. You can do this by checking the master data or related transactions.
  Review Authorizations: Ensure that you have the necessary authorizations to access the credit data. If not, contact your system administrator to grant the required permissions.
  Adjust Filters: If you have applied any filters in your search, try removing or adjusting them to broaden the search scope.
  Data Synchronization: If you suspect data synchronization issues, check with your IT team to ensure that all relevant data is properly updated and synchronized across systems.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific transaction or report you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Credit Management, such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.