How To Fix CRD_TEST_FRAMEWORK020 - Error in credentials check


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRD_TEST_FRAMEWORK - Credentialing: Test Framework

  • Message number: 020

  • Message text: Error in credentials check

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRD_TEST_FRAMEWORK020 - Error in credentials check ?

    The SAP error message CRD_TEST_FRAMEWORK020: Error in credentials check typically indicates that there is an issue with the credentials being used to access a particular service or system within the SAP environment. This error can occur in various contexts, such as during the execution of a test framework or when trying to connect to a database or external service.

    Causes:

    1. Incorrect Credentials: The username or password provided may be incorrect.
    2. Expired Credentials: The credentials may have expired or been disabled.
    3. Configuration Issues: There may be misconfigurations in the connection settings or the authentication method.
    4. Network Issues: There could be network connectivity problems preventing access to the authentication service.
    5. Authorization Issues: The user may not have the necessary permissions to access the requested resource.

    Solutions:

    1. Verify Credentials: Double-check the username and password being used. Ensure that they are correct and that there are no typos.
    2. Check Account Status: Ensure that the user account is active and not locked or disabled. If necessary, reset the password.
    3. Review Configuration: Check the configuration settings for the connection. Ensure that the correct authentication method is being used and that all required parameters are set correctly.
    4. Test Network Connectivity: Ensure that there are no network issues preventing access to the authentication service. You can use tools like ping or traceroute to diagnose connectivity problems.
    5. Check User Permissions: Ensure that the user has the necessary permissions to access the resource. This may involve checking roles and authorizations in the SAP system.
    6. Consult Logs: Review the application logs for more detailed error messages that may provide additional context about the failure.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for the specific module or service you are working with to understand the authentication requirements and configuration settings.
    • Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other technical forums for additional insights from other users who may have encountered the same issue.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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