How To Fix CRD_REQBUILD170 - Reading of single results in the determination failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_REQBUILD - Credentialing: Generate Requirements

• Message number: 170

• Message text: Reading of single results in the determination failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_REQBUILD170 - Reading of single results in the determination failed ?

  The SAP error message CRD_REQBUILD170 typically indicates an issue with the determination of single results in the context of a credit management process, particularly when dealing with credit limit checks or credit exposure calculations. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying logic in the credit management settings.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration in the credit management settings can lead to this error. This includes settings related to credit control areas, risk categories, or credit limits.
  Missing Master Data: If the customer master data or related financial data is incomplete or missing, the system may fail to read the necessary results for credit determination.
  Inconsistent Data: Inconsistencies in the data, such as mismatched customer information or incorrect credit exposure records, can trigger this error.
  Custom Logic: If there are custom enhancements or user exits that modify the standard credit management logic, they may inadvertently cause this error.
  
  Solutions:
  
  Check Configuration: Review the credit management configuration in the SAP system. Ensure that all necessary settings are correctly defined, including credit control areas, risk categories, and credit limits.
  Validate Master Data: Ensure that the customer master data is complete and accurate. Check for any missing fields or inconsistencies that could affect credit determination.
  Review Custom Logic: If there are any custom enhancements or modifications in the credit management process, review them for potential issues. Consider temporarily disabling them to see if the error persists.
  Debugging: If you have access to debugging tools, you can trace the execution of the credit determination process to identify where the failure occurs. This may provide insights into the specific cause of the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues or updates that can resolve the problem.
  Consult Documentation: Review the SAP documentation related to credit management for any additional guidance or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management) to check customer credit settings.
  Credit Management Configuration: Understand the configuration paths in SPRO related to credit management, such as defining credit control areas and risk categories.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.