How To Fix CRD_PRX007 - Error in Credential Check outbound processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_PRX - Messages for Proxies

• Message number: 007

• Message text: Error in Credential Check outbound processing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_PRX007 - Error in Credential Check outbound processing ?

  The SAP error message CRD_PRX007, which indicates "Error in Credential Check outbound processing," typically arises during the process of validating credentials for outbound communication, such as when integrating with external systems or services. This error can occur in various contexts, including when using SAP Cloud Platform Integration (CPI) or when connecting to third-party services.
  Causes:
  
  Invalid Credentials: The most common cause is that the credentials (username, password, API key, etc.) provided for the outbound connection are incorrect or have expired.
  Configuration Issues: There may be misconfigurations in the connection settings, such as incorrect URLs, ports, or protocols.
  Network Issues: Network connectivity problems can prevent the system from reaching the external service, leading to credential validation failures.
  Service Availability: The external service may be down or experiencing issues, which can result in failed credential checks.
  Security Policies: Changes in security policies or firewall settings may block the outbound requests.
  
  Solutions:
  
  Verify Credentials: Check the credentials being used for the outbound connection. Ensure that they are correct and have not expired.
  Review Configuration: Double-check the configuration settings for the outbound connection, including URLs, ports, and any required parameters.
  Test Connectivity: Use tools like ping or telnet to test connectivity to the external service. Ensure that the service is reachable from the SAP system.
  Check Service Status: Verify the status of the external service to ensure it is operational. If the service is down, you may need to wait until it is restored.
  Review Logs: Check the application logs for more detailed error messages that can provide additional context about the failure.
  Update Security Settings: If there have been changes to security policies or firewall settings, ensure that the necessary ports and protocols are allowed for outbound communication.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRD_PRX007 error. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review the official SAP documentation for the specific module or integration scenario you are working with. This can provide insights into proper configuration and troubleshooting steps.
  Community Forums: Engage with the SAP Community or other forums where users discuss similar issues. You may find others who have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.