How To Fix CRD_CUST407 - Error while changing detailed information for requirement &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

  • Message number: 407

  • Message text: Error while changing detailed information for requirement &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRD_CUST407 - Error while changing detailed information for requirement &1 ?

    The SAP error message CRD_CUST407 typically occurs when there is an issue with changing detailed information for a requirement in the SAP system. This error is often related to configuration or data integrity issues within the SAP system, particularly in the context of Customer Relationship Management (CRM) or similar modules.

    Cause:

    1. Data Integrity Issues: The requirement you are trying to change may have inconsistencies or missing data that prevent the system from processing the change.
    2. Authorization Issues: The user may not have the necessary permissions to make changes to the requirement.
    3. Configuration Issues: There may be configuration settings in the system that are preventing the change from being processed.
    4. Locked Records: The requirement might be locked by another user or process, preventing modifications.
    5. Business Rules: Certain business rules or validations may be preventing the change due to specific conditions not being met.

    Solution:

    1. Check Data Integrity: Review the requirement data for any inconsistencies or missing fields. Ensure that all mandatory fields are filled out correctly.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to make changes to the requirement. This can be checked in the user roles and authorizations.
    3. Configuration Review: Consult with your SAP configuration team to review the settings related to the requirement. Ensure that there are no restrictions or validations that would prevent the change.
    4. Unlock Records: If the requirement is locked, identify the user or process that has locked it and resolve the lock. This may involve contacting the user or checking for background jobs that may be holding the lock.
    5. Check Business Rules: Review any business rules or validations that may apply to the requirement. Ensure that all conditions are met before attempting to make changes.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage requirements.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Logs and Traces: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    • Consult Documentation: Refer to SAP documentation or help files related to the specific module you are working with for more detailed information on requirements and their management.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.

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