How To Fix CRD_CUST251 - Entry not found in table TCRD_P2D

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 251

• Message text: Entry not found in table TCRD_P2D

What causes this issue?

The system searched table TCR_P2D for an entry for the key BOBJTYPE =
&V1&, EVENTTYPE = &V2&, CONTEXT = &V3& on time-spot &V4& . However no
entry was found. This is related to the Customizing for the entry-point
in the determination.

System Response

The program is canceled.

How to fix this error?

Check the Customizing of the determination for the <ZK>credentialing</>
component using the above values for the key.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST251 - Entry not found in table TCRD_P2D ?

  The SAP error message CRD_CUST251: Entry not found in table TCRD_P2D typically indicates that the system is unable to find a specific entry in the TCRD_P2D table, which is related to the Credit Management functionality in SAP. This error can occur in various scenarios, such as during credit checks, when processing sales orders, or when managing customer data.
  Causes:
  
  Missing Configuration: The entry for the specific customer or credit control area may not have been set up in the TCRD_P2D table.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries that prevent the system from finding the required information.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly referencing the TCRD_P2D table.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in missing entries.
  
  Solutions:
  
  Check Configuration: Verify that the necessary configuration for credit management is correctly set up. This includes checking the customer master data and ensuring that the relevant credit control area is assigned.
  Maintain Entries: If the entry is indeed missing, you may need to create or maintain the entry in the TCRD_P2D table. This can typically be done through transaction codes like OB45 (for credit control area) or FD32 (for customer credit management).
  Data Consistency Check: Run consistency checks to identify any discrepancies in the data. You can use transaction codes like SE16 to view the contents of the TCRD_P2D table and check for missing entries.
  Review Custom Code: If there are custom developments, review the code to ensure it is correctly handling the data and referencing the TCRD_P2D table appropriately.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate why the entry is missing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), FD32 (Customer Credit Management), and OB45 (Credit Control Area).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Credit Management to ensure that all necessary configurations are in place.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.