How To Fix CRD_CUST122 - Active usages of rule &1 exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

  • Message number: 122

  • Message text: Active usages of rule &1 exist

  • Show details Hide details
  • What causes this issue?

    Rule &v1& is already used in <DS:GLOS.44AC0CAF32C02AFAE10000000A114B08>
    requirements lists</> or <DS:GLOS.44B0359646864888E10000000A1553FE>
    combined requirements</>. Changing rule &v1& may lead to inconsistent
    assignment parameters in the requirements.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the assignment parameters of the requirements.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRD_CUST122 - Active usages of rule &1 exist ?

    The SAP error message CRD_CUST122 indicates that there are active usages of a specific rule (denoted by &1) in the system, which prevents you from making changes or deleting that rule. This is a common issue when working with configuration rules in SAP, particularly in the context of Credit Management or similar modules.

    Cause:

    The error occurs because the rule you are trying to modify or delete is currently being used in one or more active configurations or processes. This could be due to:

    1. The rule being assigned to a customer, vendor, or other master data.
    2. The rule being part of an active transaction or process that is currently running.
    3. Dependencies on the rule in other configurations or settings.

    Solution:

    To resolve this error, you can follow these steps:

    1. Identify Active Usages:

      • Use transaction codes like CRD1 (for Credit Management) or relevant transaction codes in your specific module to check where the rule is being used.
      • Look for any active configurations, customer accounts, or processes that reference the rule.
    2. Deactivate or Remove Usages:

      • If possible, deactivate or remove the usages of the rule. This may involve:
        • Changing the configuration settings that reference the rule.
        • Updating customer or vendor master data to remove the association with the rule.
        • Ensuring that no active transactions are using the rule.
    3. Check for Dependencies:

      • Review any dependencies that might be linked to the rule. This could include other rules or settings that rely on it.
    4. Retry the Action:

      • Once you have ensured that there are no active usages of the rule, try to modify or delete the rule again.
    5. Consult Documentation:

      • If you are unsure about the implications of changing or deleting the rule, consult SAP documentation or your organization's SAP support team for guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in your SAP environment that deal with rule management.
    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to the CRD_CUST122 error.
    • User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the rules in the system.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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