How To Fix CRD_CUST116 - No correspondence variant was found for credential type &1 (applic. &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 116

• Message text: No correspondence variant was found for credential type &1 (applic. &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST116 - No correspondence variant was found for credential type &1 (applic. &2) ?

  The SAP error message CRD_CUST116 indicates that the system could not find a correspondence variant for a specified credential type in a particular application. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Customer Data Management (CDM) when dealing with credential management.
  Cause:
  
  Missing Correspondence Variant: The most common cause of this error is that there is no correspondence variant defined for the specified credential type and application in the system.
  Configuration Issues: There may be configuration issues in the system where the correspondence variants are not properly set up or linked to the credential types.
  Data Inconsistencies: There could be inconsistencies in the data or missing entries in the relevant tables that manage correspondence variants.
  
  Solution:
  
  
  Define Correspondence Variant:
  
  Go to the transaction code for maintaining correspondence variants (e.g., SPRO for configuration).
  Navigate to the relevant section for defining correspondence variants for credential types.
  Create a new correspondence variant for the specified credential type and application if it does not exist.
  
  
  
  Check Configuration:
  
  Ensure that the configuration settings for the credential management are correctly set up.
  Verify that the credential type and application are correctly defined in the system.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access and manage correspondence variants.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing correspondence variants and credential types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11 (Data Dictionary), and SE80 (Object Navigator) for configuration and troubleshooting.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRD_CUST116 error and implement a solution to resolve it.