How To Fix CRD_CUST104 - Error occurred while calling function module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 104

• Message text: Error occurred while calling function module &1

What causes this issue?

The call of function module&v1& ended with errors.

System Response

The current process is canceled.

How to fix this error?

Contact SAP support for an analysis and solution to the problem.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST104 - Error occurred while calling function module &1 ?

  The SAP error message CRD_CUST104 indicates that there was an error while calling a function module, which is typically related to customer data processing in the SAP system. This error can occur in various contexts, such as during customer master data creation, updates, or when executing certain transactions that involve customer-related functions.
  Possible Causes:
  
  Function Module Issues: The function module being called may not exist, may be incorrectly implemented, or may have been deactivated.
  Parameter Issues: The parameters being passed to the function module may be incorrect or missing, leading to the failure of the function call.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to call the function module.
  Data Issues: There may be inconsistencies or errors in the data being processed, such as invalid customer numbers or missing mandatory fields.
  Configuration Issues: There may be configuration problems in the system that affect how customer data is processed.
  
  Solutions:
  
  Check Function Module: Verify that the function module referenced in the error message exists and is active. You can do this by using transaction SE37 (Function Builder) to look up the function module.
  Review Parameters: Ensure that all required parameters are being passed correctly to the function module. Check for any missing or incorrect values.
  Authorization Check: Confirm that the user has the necessary authorizations to execute the function module. You can check this using transaction SU53 (Authorization Check).
  Data Validation: Review the data being processed for any inconsistencies or errors. Ensure that all mandatory fields are filled out correctly.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant code to identify where the error occurs and what the specific issue might be.
  Consult Documentation: Check SAP Notes and documentation for any known issues related to the function module or the specific transaction you are using.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.