How To Fix CRD_CUST002 - No credentialing application found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 002

• Message text: No credentialing application found

What causes this issue?

The attempt to determne the current credentialing application failed.

System Response

If no application is determined, the process cannot be continued and is
canceled.

How to fix this error?

Check if you have determined a fixed value (parameter ID CRDAPPL or
CACSAPPL) for the credentialing application. You can do this with
transaction CACS_APPL_SET, for example.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST002 - No credentialing application found ?

  The SAP error message CRD_CUST002: No credentialing application found typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Customer Data Management (CDM) when the system is unable to find a valid credentialing application for a specific customer or business partner.
  Cause:
  
  Missing Configuration: The error may arise if the credentialing application has not been properly configured in the system.
  Data Inconsistency: There may be inconsistencies or missing entries in the database related to the credentialing applications.
  Authorization Issues: The user may not have the necessary permissions to access the credentialing application.
  Incorrect Business Partner Assignment: The business partner or customer may not be correctly linked to a credentialing application.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the credentialing application is correctly configured in the system. This can typically be done in the customizing settings of SAP.
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and verify that the credentialing application is defined.
  
  
  
  Verify Data:
  
  Check the database entries for the credentialing applications to ensure that they exist and are correctly set up.
  Use transaction codes like SE16 or SE11 to look up the relevant tables and confirm that the necessary data is present.
  
  
  
  User Authorizations:
  
  Review the user roles and authorizations to ensure that the user encountering the error has the necessary permissions to access the credentialing application.
  Use transaction code SU53 to analyze authorization issues.
  
  
  
  Business Partner Assignment:
  
  Verify that the business partner or customer is correctly assigned to the credentialing application. This may involve checking the relationships and roles assigned to the business partner.
  Use transaction code BP to review the business partner details.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on credentialing applications and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE16 (for data browsing), and BP (for business partner management).
  SAP Notes: Check for any SAP Notes related to the CRD_CUST002 error for additional insights or patches that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRD_CUST002 error and implement a suitable solution.