How To Fix CR387 - Object ID & for nodes/work center not found in hierarchy


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CR - (1,099) Work Center; (100,200) Capacity

  • Message number: 387

  • Message text: Object ID & for nodes/work center not found in hierarchy

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CR387 - Object ID & for nodes/work center not found in hierarchy ?

    The SAP error message CR387, which states "Object ID & for nodes/work center not found in hierarchy," typically occurs in the context of SAP's Project System (PS) or Production Planning (PP) modules. This error indicates that the system is unable to locate a specified work center or node in the defined hierarchy, which can lead to issues in planning, scheduling, or executing tasks.

    Causes:

    1. Incorrect Object ID: The object ID specified in the error message may be incorrect or does not exist in the system.
    2. Hierarchy Not Defined: The hierarchy for the work centers or nodes may not be properly defined or may have been deleted.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the specified work center or node.
    4. Data Inconsistencies: There may be inconsistencies in the master data, such as missing or incorrectly configured work centers.
    5. Transport Issues: If the hierarchy was recently transported from another system, it may not have been properly imported.

    Solutions:

    1. Verify Object ID: Check the object ID mentioned in the error message to ensure it is correct. You can do this by navigating to the relevant transaction (e.g., CR01 for work centers) and confirming its existence.
    2. Check Hierarchy Configuration: Ensure that the hierarchy for the work centers or nodes is correctly defined. You can do this by reviewing the configuration in the relevant transaction (e.g., CR02 for changing work centers).
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the work center or node. This can be checked with the help of your SAP security team.
    4. Data Consistency Check: Run consistency checks on the master data to identify any discrepancies. You can use transaction codes like C223 or C223N to check for inconsistencies in the work center data.
    5. Transport Validation: If the hierarchy was recently transported, validate that the transport was successful and that all necessary objects were included.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • CR01: Create Work Center
      • CR02: Change Work Center
      • CR03: Display Work Center
      • C223: Work Center Hierarchy
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for CR387 in the SAP Support Portal.
    • Documentation: Review SAP documentation for Project System and Production Planning to understand the configuration and hierarchy setup better.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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