How To Fix CR378 - Hierarchy & was checked with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 378

• Message text: Hierarchy & was checked with errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CR378 - Hierarchy & was checked with errors ?

  The SAP error message CR378, which states "Hierarchy & was checked with errors," typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with cost center hierarchies or other hierarchical structures. This error indicates that there are issues with the hierarchy that prevent it from being processed correctly.
  Causes:
  
  Incorrect Hierarchy Structure: The hierarchy may have been set up incorrectly, with nodes that are not properly linked or defined.
  Missing Nodes: Some nodes in the hierarchy may be missing or not activated, leading to inconsistencies.
  Invalid Data: There may be invalid or inconsistent data within the hierarchy, such as incorrect cost center assignments or missing attributes.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the hierarchy.
  Transport Issues: If the hierarchy was transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Hierarchy Structure: Review the hierarchy structure in the SAP system to ensure that all nodes are correctly defined and linked. Use transaction codes like KSH1 (Create Cost Center) or KSH2 (Change Cost Center) to verify the details.
  Validate Data: Use transaction KSH3 (Display Cost Center) to check for any inconsistencies or missing data in the cost centers that are part of the hierarchy.
  Rebuild Hierarchy: If the hierarchy is significantly corrupted, consider rebuilding it from scratch or restoring it from a backup if available.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the hierarchy. This can be checked in the user roles and profiles.
  Transport Logs: If the hierarchy was recently transported, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
  Use Transaction KAH1: This transaction allows you to check the hierarchy for errors and may provide more detailed information about what is wrong.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to error CR378 for any specific patches or updates that may address known issues.
  Documentation: Review SAP documentation on managing hierarchies in the CO module for best practices and guidelines.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.