How To Fix CR353 - Hierarchy & plant & is currently being processed by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 353

• Message text: Hierarchy & plant & is currently being processed by user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CR353 - Hierarchy & plant & is currently being processed by user & ?

  The SAP error message CR353 indicates that a hierarchy or plant is currently being processed by another user. This typically occurs in the context of working with hierarchical data structures in SAP, such as cost centers, profit centers, or other organizational units.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user is currently editing or processing the same hierarchy or plant. SAP locks the object to prevent data inconsistencies.
  Long-running Transactions: If a user has a long-running transaction open, it can lead to this error for other users trying to access the same object.
  System Configuration: In some cases, system settings or configurations may lead to unexpected locking behavior.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction. Once they are done, you should be able to access the hierarchy or plant without issues.
  Identify the User: If you have the necessary permissions, you can use transaction codes like SM12 (to view and manage locks) to identify which user is holding the lock on the hierarchy or plant. You can then communicate with that user to understand their needs.
  Check for Long Transactions: If you find that a transaction is taking too long, you may need to investigate why it is taking so long and whether it can be optimized.
  System Administration: If the issue persists, it may require intervention from a system administrator to check for any underlying issues with the SAP system or to release locks if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps) for troubleshooting.
  User Communication: Establish a protocol for users to communicate when they are working on shared hierarchies or plants to minimize conflicts.
  Documentation: Ensure that users are aware of the proper procedures for accessing and editing shared resources to avoid conflicts.
  
  If the problem continues to occur frequently, it may be worth discussing with your SAP Basis team or support to analyze the locking behavior and make necessary adjustments to the system configuration.