How To Fix CR331 - Storage location &1 in plant &2 is locked by User &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 331

• Message text: Storage location &1 in plant &2 is locked by User &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CR331 - Storage location &1 in plant &2 is locked by User &3 ?

  The SAP error message CR331 indicates that a specific storage location in a plant is locked by a user, preventing other users from performing certain operations on that storage location. This can occur in various scenarios, such as during inventory management, goods movements, or when trying to perform stock transfers.
  Cause:
  The error is typically caused by one of the following reasons:
  
  User Lock: A user is currently performing an operation that locks the storage location. This could be due to a transaction that is still in progress.
  System Lock: The system may have a lock on the storage location due to a background job or a batch process that is running.
  Transaction Interruption: If a user was performing a transaction and it was interrupted (e.g., due to a network issue), the lock may not have been released properly.
  
  Solution:
  To resolve the CR331 error, you can take the following steps:
  
  
  Identify the Locking User: Check which user is locking the storage location. You can do this by using transaction code SM12 (Display and Delete Locks). Enter the relevant details to find the lock entry.
  
  
  Release the Lock: If the locking user is identified and it is safe to do so, you can either:
  
  Ask the user to complete or cancel their transaction.
  If the user is unavailable, you can delete the lock entry from SM12 (ensure you have the necessary authorizations to do this).
  
  
  
  Check for Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the storage location. If you find any, you may need to wait for them to complete or cancel them if appropriate.
  
  
  Retry the Operation: After the lock has been released, try to perform the operation again.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and Delete Locks
  SM37: Monitor Background Jobs
  MB52: List Warehouse Stocks on Hand (to check stock levels)
  
  
  
  User Communication: If the locking user is part of your team, communicate with them to understand what operation they are performing and if they can release the lock.
  
  
  System Monitoring: Regularly monitor for locks in your SAP system to prevent such issues from occurring frequently.
  
  
  Documentation: Ensure that your team is aware of the procedures for handling locks and the importance of properly completing transactions to avoid leaving locks in the system.
  
  
  By following these steps, you should be able to resolve the CR331 error and continue with your operations in SAP.