How To Fix CR009 - The minimum queue time is longer than the normal queue time

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 009

• Message text: The minimum queue time is longer than the normal queue time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CR009 - The minimum queue time is longer than the normal queue time ?

  The SAP error message CR009, which states "The minimum queue time is longer than the normal queue time," typically occurs in the context of SAP's Capacity Planning and Production Planning modules. This error indicates a configuration issue where the minimum queue time set for a particular operation or resource is greater than the normal queue time, which is not logically consistent.
  Cause:
  
  Configuration Error: The minimum queue time is set to a value that exceeds the normal queue time in the routing or work center settings.
  Data Entry Mistake: During the setup of the work center or routing, incorrect values may have been entered for queue times.
  Inconsistent Data: There may be inconsistencies in the data related to production scheduling or capacity planning.
  
  Solution:
  
  
  Review Work Center Settings:
  
  Go to the work center configuration in SAP (Transaction code: CR02).
  Check the queue times defined for the work center. Ensure that the minimum queue time is less than or equal to the normal queue time.
  
  
  
  Adjust Routing:
  
  If the error is related to a specific routing, check the routing settings (Transaction code: CA02).
  Verify the queue times defined for each operation and ensure they are logically consistent.
  
  
  
  Correct Data Entry:
  
  If you find any discrepancies, correct the values in the work center or routing as necessary.
  Ensure that the minimum queue time is set to a realistic value that does not exceed the normal queue time.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes by attempting to create or process the production order again to ensure that the error does not reoccur.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for further guidance on configuring queue times and understanding their implications in production planning.
  
  
  
  Related Information:
  
  
  Queue Time Definitions:
  
  Minimum Queue Time: The shortest time that a production order must wait before it can start processing.
  Normal Queue Time: The standard or average time that a production order typically waits before processing begins.
  
  
  
  Transaction Codes:
  
  CR02: Change Work Center
  CA02: Change Routing
  CO01: Create Production Order (to test after changes)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  By following these steps, you should be able to resolve the CR009 error and ensure that your production planning settings are correctly configured.