How To Fix CQ806 - Internal error occurred when task list characteristics were processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CQ - Messages for buffer table processing (QM in task list)

• Message number: 806

• Message text: Internal error occurred when task list characteristics were processed

What causes this issue?

During a read access on an internal table, no entry was found.

System Response

Processing of the characteristic was canceled.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CQ806 - Internal error occurred when task list characteristics were processed ?

  The SAP error message CQ806, which states "Internal error occurred when task list characteristics were processed," typically indicates that there is an issue with the processing of task list characteristics in the SAP system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the task list characteristics, such as missing or incorrect entries.
  Configuration Issues: Incorrect configuration settings in the task list or characteristics may lead to this error.
  Database Issues: Problems with the database, such as corruption or locking issues, can also trigger this error.
  Software Bugs: There may be bugs in the SAP software version you are using that could lead to this internal error.
  Authorization Issues: Lack of proper authorizations for the user trying to access or process the task list characteristics.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like C223 (for task lists) or C201 (for operations) to check for inconsistencies in the task list characteristics.
  Ensure that all required fields are filled and that there are no missing entries.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for task lists and characteristics in the relevant customizing transactions (e.g., CIMG).
  Ensure that the characteristics are correctly defined and linked to the task lists.
  
  
  
  Database Check:
  
  Perform a database consistency check to identify any potential issues.
  If necessary, consult with your database administrator to resolve any database-related problems.
  
  
  
  Update SAP Software:
  
  Check for any available patches or updates for your SAP system that may address known bugs related to this error.
  Apply the latest support packages or notes from SAP.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and process task list characteristics.
  Review the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any specific notes related to error CQ806. SAP often provides solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as C223, C201, and CIMG for managing task lists and characteristics.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to task lists and characteristics for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CQ806 error in your SAP system.