How To Fix CPWB830 - Internal error when processing a long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CPWB - General Workbench Messages

• Message number: 830

• Message text: Internal error when processing a long text

What causes this issue?

You want to create, change or delete a long text. Consequently an
internal error occured in the long text processing meaning the
operation could not be completed.

System Response

The processing of the long text was cancelled by the system.

How to fix this error?

Make a note of which actions resulted in this error and inform your
system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPWB830 - Internal error when processing a long text ?

  The SAP error message CPWB830, which indicates an "Internal error when processing a long text," typically arises when there are issues related to the handling of long text fields in SAP. This can occur in various contexts, such as during the creation or modification of master data, documents, or other objects that include long text descriptions.
  Causes:
  
  Data Length Exceeded: The long text may exceed the maximum allowed length for the field in question.
  Corrupted Data: There may be corrupted data in the long text field that the system cannot process.
  System Bugs: There could be bugs or inconsistencies in the SAP system or specific transaction codes that lead to this error.
  Configuration Issues: Incorrect configuration settings in the SAP system related to text handling.
  Memory Issues: Insufficient memory or resources allocated to the SAP system can also lead to internal errors.
  
  Solutions:
  
  Check Text Length: Ensure that the long text does not exceed the maximum length allowed by the system. If it does, try to shorten the text.
  Data Validation: Validate the data in the long text field to ensure there are no special characters or corrupted entries that could be causing the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Transaction Logs: Review transaction logs or system logs (SM21) for any additional error messages or warnings that could provide more context about the issue.
  Memory Configuration: If the issue is related to memory, consider increasing the memory allocation for the SAP instance or checking for any performance bottlenecks.
  Recreate Long Text: If possible, try to recreate the long text from scratch to see if the error persists.
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes, such as those related to material master (MM01, MM02), sales orders (VA01, VA02), or other areas where long text is utilized.
  Long Text Handling: Familiarize yourself with how SAP handles long text, including the use of text objects and text types.
  User Authorizations: Ensure that the user has the necessary authorizations to create or modify long texts, as insufficient permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the CPWB830 error in your SAP environment.