How To Fix CPWB371 - Select maintenance package

SAP Error Message - Details

• Message type: E = Error

• Message class: CPWB - General Workbench Messages

• Message number: 371

• Message text: Select maintenance package

What causes this issue?

Before you can execute the selected function, you must select at least
one maintenance package. However, you have not selected a maintenance
package.

System Response

The selected function cannot be executed.

How to fix this error?

Select at least one maintenance package.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPWB371 - Select maintenance package ?

  The SAP error message CPWB371, which states "Select maintenance package," typically occurs in the context of the SAP Change Request Management (ChaRM) or when working with transport requests and maintenance packages in the SAP system. This error indicates that the system requires you to select a maintenance package before proceeding with a specific action, such as creating or managing a change request.
  Cause:
  
  No Maintenance Package Selected: The most common cause of this error is that the user has not selected a maintenance package in the relevant transaction or screen.
  Configuration Issues: There may be configuration issues in the ChaRM setup or transport management system that prevent the selection of maintenance packages.
  Authorization Issues: The user may not have the necessary authorizations to view or select maintenance packages.
  
  Solution:
  
  
  Select a Maintenance Package: 
  
  Navigate to the relevant screen where the error occurs.
  Look for a dropdown or selection field for maintenance packages.
  Choose an appropriate maintenance package from the list.
  
  
  
  Check Configuration:
  
  Ensure that the maintenance packages are correctly configured in the system.
  Verify that the relevant transport routes and landscape are set up properly.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access and select maintenance packages.
  If not, consult with your SAP security team to grant the required permissions.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Change Request Management and transport management for detailed guidance on maintenance packages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex configuration issue.
  
  By following these steps, you should be able to resolve the CPWB371 error and proceed with your tasks in the SAP system.