How To Fix CPOC2035 - Error during deletion of signature data (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CPOC2 - PP-PI-PMA: PI Sheet Messages, SCM Add-On

• Message number: 035

• Message text: Error during deletion of signature data (&1)

What causes this issue?

During deletion of the browser-based PI Sheet/electronic work
instruction &V1& it is not possible to delete the complete data of
corresponding signature processes from the database.

System Response

The system stops deletion of the browser-based PI Sheet/electronic work
instruction &V1&.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Check that the corrections of SAP note 2085590 exist in your system. If
this is the case, determine the detailed description of the error root
cause in the following way:
Set a break point in method DELETE_DS_SIG_INTERNAL of the class
CL_SIGNATURE_POC. Place it behind the CATCH statement
Repeat the deletion of the browser-based PI Sheet/electronic work
instruction &V1&
The detailed description of the error cause is stored in the variable
that contains the text of the exception message (lv_exc_ltxt).
Before implementation of the corrections, the data of signature
processes that belong to browser-based PI Sheets/electronic work
instructions was only partially deleted: The Meta data of the signature
processes was deleted from the database. The data of the signature
processes remained in the database tables of the signature tool.
The removal of these obsolete entries is only possible with the help of
report DS_DELETE_ORPHAN_SIGS of SAP note 2085590. Carefully read the
description of the solution of SAP note first. Then start the report
DS_DELETE_ORPHAN_SIGS and enter the following data:
Application of the digital signature: &V2&
Object of the digital signature: &V3&
Execute the report for the signature processes of the remaining
signature objects (DEVIAT, EVENTLOG, and STEP) to remove further
obsolete entries from the database tables

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPOC2035 - Error during deletion of signature data (&1) ?

  The SAP error message CPOC2035, which states "Error during deletion of signature data (&1)," typically occurs in the context of managing digital signatures or electronic documents within the SAP system. This error can arise due to various reasons, including issues with the underlying data, authorization problems, or system inconsistencies.
  Causes:
  
  Data Integrity Issues: The signature data you are trying to delete may be corrupted or inconsistent.
  Authorization Problems: The user attempting to delete the signature data may not have the necessary permissions.
  System Configuration: There may be configuration issues in the SAP system related to the digital signature management.
  Dependencies: The signature data may be linked to other documents or processes that prevent its deletion.
  Technical Errors: There could be underlying technical issues, such as database locks or transaction inconsistencies.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to delete signature data. This can be verified through transaction codes like SU53 (to check authorization failures) or PFCG (to manage roles and authorizations).
  
  
  Data Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the integrity of the signature data. Look for any inconsistencies or corruption in the relevant tables.
  
  
  Review Dependencies: Investigate if the signature data is linked to other documents or processes. If it is, you may need to delete or modify those dependencies first.
  
  
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They may need to perform a deeper analysis or apply patches if it's a known issue.
  
  
  Transaction Rollback: If the error occurred during a transaction, you may need to roll back the transaction or restart the process to clear any temporary locks or inconsistencies.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  Documentation: Review the official SAP documentation related to digital signatures and electronic document management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CPOC2035 error and implement a suitable solution.