How To Fix CPOC804 - Document &1 was not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CPOC - PP-PI-PMA: Process Operator Cockpit Messages

  • Message number: 804

  • Message text: Document &1 was not found

  • Show details Hide details
  • What causes this issue?

    The system did not find document &V1& (a PI sheet or cockpit).
    This may be due to one of the following reasons:
    If the document is a PI sheet:
    The corresponding control recipe has not been sent successfully.
    If the document is a cockpit:
    The cockpit has not been activated.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If the document is a PI sheet:
    Go to the control recipe monitor and check whether control recipe &V1&
    has been sent successfully. If it has not been sent successfully, send
    it again.
    If the document is a cockpit:
    Choose Customizing activity <DS:TRAN.O06C>Define Process Manufacturing
    Cockpits</> and activate cockpit &V1&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CPOC804 - Document &1 was not found ?

    The SAP error message CPOC804, which states "Document &1 was not found," typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with documents related to cost objects, internal orders, or other financial transactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Document Deletion: The document referenced by the number (&1) may have been deleted or archived, making it unavailable for retrieval.
    2. Incorrect Document Number: The document number entered may be incorrect or mistyped, leading to the system not being able to find it.
    3. Authorization Issues: The user may not have the necessary authorizations to view the document, resulting in the system not being able to display it.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the document from being found.
    5. Document Type Restrictions: The document type may not be valid for the operation being performed, leading to the error.

    Solutions:

    1. Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
    2. Check Document Status: If you suspect the document may have been deleted or archived, check with your SAP administrator or the relevant team to confirm its status.
    3. Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to request the appropriate access.
    4. Use Transaction Codes: Utilize transaction codes like SE16 or SE11 to check the relevant database tables for the document. This can help confirm whether the document exists in the system.
    5. Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and notes that can resolve known issues.
    6. System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system or configuration issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KOB1 (for displaying actual line items for orders) or CJI3 (for displaying project actual costs) to help navigate and troubleshoot.
    • Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into common issues and their resolutions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.

    By following these steps, you should be able to diagnose and potentially resolve the CPOC804 error in SAP.

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