How To Fix CPH066 - CPH: Data collection from central application servers

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 066

• Message text: CPH: Data collection from central application servers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH066 - CPH: Data collection from central application servers ?

  The SAP error message CPH066, which relates to data collection from central application servers, typically indicates an issue with the Central Performance History (CPH) data collection process. This error can arise due to various reasons, including configuration issues, connectivity problems, or performance bottlenecks.
  Causes of CPH066 Error
  
  Configuration Issues: Incorrect settings in the CPH configuration can lead to data collection failures.
  Network Connectivity: Problems with network connectivity between the central instance and application servers can prevent data from being collected.
  Performance Bottlenecks: High load on the application servers may cause timeouts or delays in data collection.
  Authorization Issues: Insufficient permissions for the user or service account trying to collect the data.
  System Resource Limitations: Insufficient memory or CPU resources on the application servers can hinder data collection.
  
  Solutions
  
  
  Check Configuration:
  
  Verify the CPH configuration settings in the SAP system. Ensure that all parameters are correctly set.
  Use transaction RZ10 to check the profile parameters related to CPH.
  
  
  
  Network Connectivity:
  
  Test the network connection between the central instance and the application servers. Use tools like ping or traceroute to diagnose connectivity issues.
  Ensure that firewalls or network policies are not blocking the required ports.
  
  
  
  Monitor System Performance:
  
  Use transaction SM50 or SM66 to monitor the workload on the application servers. Look for any long-running processes or high CPU/memory usage.
  If performance issues are detected, consider optimizing the workload or scaling resources.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to perform data collection. Check roles and profiles assigned to the user.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the CPH logs for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  Restart CPH Services:
  
  Sometimes, simply restarting the CPH services can resolve transient issues. Use transaction SM37 to check for any stuck jobs and restart them if necessary.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to CPH066. Implement any recommended fixes or patches.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ10, SM50, SM66, and SM21 for monitoring and configuration.
  SAP Documentation: Refer to the official SAP documentation for detailed information on CPH and its configuration.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.