How To Fix CPH054 - CPH: Quarter-hourly values data collection from individual app. servers

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 054

• Message text: CPH: Quarter-hourly values data collection from individual app. servers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH054 - CPH: Quarter-hourly values data collection from individual app. servers ?

  The SAP error message CPH054 typically relates to issues with the collection of quarter-hourly values from individual application servers in the context of the SAP Convergent Charging (SAP CC) or similar systems. This error can occur due to various reasons, including configuration issues, data collection problems, or communication errors between application servers.
  Cause:
  
  
  Configuration Issues: Incorrect settings in the configuration of the data collection process can lead to this error. This includes misconfigured parameters for the quarter-hourly data collection.
  
  
  Network Issues: Problems with network connectivity between application servers can prevent the successful collection of data.
  
  
  Data Integrity Issues: If the data being collected is corrupted or not in the expected format, it can lead to errors during the collection process.
  
  
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) on the application servers can hinder the data collection process.
  
  
  Version Compatibility: Incompatibility between different versions of SAP components can also lead to this error.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the data collection process. Ensure that all parameters are set correctly and that the application servers are properly configured to collect quarter-hourly values.
  
  
  Network Diagnostics: Perform network diagnostics to ensure that all application servers can communicate with each other without issues. Check for firewalls, routing issues, or other network-related problems.
  
  
  Data Validation: Validate the data being collected to ensure it is in the correct format and not corrupted. This may involve checking logs or using data validation tools.
  
  
  Monitor System Resources: Use monitoring tools to check the resource usage on the application servers. If resources are low, consider optimizing the system or scaling up resources.
  
  
  Check for Updates: Ensure that all components of the SAP system are up to date. Apply any relevant patches or updates that may address known issues.
  
  
  Review Logs: Check the application server logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  Consult Documentation: Refer to the official SAP documentation for any specific troubleshooting steps related to the CPH054 error.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to the CPH054 error for any specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Convergent Charging documentation for detailed information on data collection processes and configurations.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CPH054 error in your SAP environment.