How To Fix CPH002 - Central Performance History self-monitoring: collection of hourly values

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 002

• Message text: Central Performance History self-monitoring: collection of hourly values

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH002 - Central Performance History self-monitoring: collection of hourly values ?

  The SAP error message CPH002, which pertains to the Central Performance History (CPH) self-monitoring, indicates an issue with the collection of hourly values for performance data. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving it.
  Cause:
  
  Data Collection Issues: The system may be unable to collect the necessary performance data due to configuration issues or missing authorizations.
  Background Job Failures: The background job responsible for collecting performance data may have failed or not been scheduled correctly.
  Database Issues: There could be issues with the database that prevent the collection of data, such as locks or performance bottlenecks.
  Configuration Errors: Incorrect settings in the CPH configuration can lead to problems in data collection.
  System Performance: High system load or performance issues can affect the ability to collect and store performance data.
  
  Solution:
  
  Check Background Jobs: Verify that the background job for CPH data collection is scheduled and running correctly. You can check this in transaction SM37 (Job Monitoring).
  Review Logs: Look at the logs for the CPH job to identify any specific errors or warnings that can provide more context on the failure.
  Configuration Review: Ensure that the CPH configuration is set up correctly. You can check this in transaction RZ20 or RZ21.
  Database Health Check: Perform a health check on the database to ensure there are no locks or performance issues affecting data collection.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks that may be impacting the CPH data collection process.
  Authorization Check: Ensure that the user executing the CPH job has the necessary authorizations to collect and store performance data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), RZ20 (CCMS Monitoring), and RZ21 (CCMS Configuration).
  SAP Documentation: Refer to the official SAP documentation for Central Performance History for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CPH002 error effectively. If the issue persists, consider reaching out to SAP support for further assistance.