How To Fix CPE_IPC572 - Reference document not found for reference document number &2 item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CPE_IPC - CPE: Message Class for Pricing Engine Part

• Message number: 572

• Message text: Reference document not found for reference document number &2 item &3

What causes this issue?

An error occurred with the commodity pricing engine (CPE) during FA
procedure determination, formula assembly, formula evaluation, or
formula analysis.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The error occurred with the following object:
Pricing Condition Type, term Number: &V1&
Reference Document Category, Reference Document: &V2&
Reference Item: &V3&
Reference Condition Type: &V4&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CPE_IPC572 - Reference document not found for reference document number &2 item &3 ?

  The SAP error message CPE_IPC572, which states "Reference document not found for reference document number &2 item &3," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to locate a reference document based on the provided document number and item.
  Causes:
  
  Missing Document: The reference document number provided does not exist in the system. This could be due to data entry errors or the document being deleted or archived.
  Incorrect Document Number: The document number or item number may have been entered incorrectly, leading to the system's inability to find the corresponding record.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues that prevent the reference document from being available.
  Authorization Issues: The user may not have the necessary permissions to view the reference document, leading to the error.
  Configuration Issues: There may be configuration problems in the SAP system that prevent the reference document from being recognized.
  
  Solutions:
  
  Verify Document Number: Check the reference document number and item number for accuracy. Ensure that they are entered correctly.
  Check Document Existence: Use transaction codes like SE16 or SE11 to check if the reference document exists in the relevant database tables.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the reference document. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: If the system is integrated with other systems, perform a data consistency check to ensure that all relevant data is synchronized and available.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to the specific module (SAP CC or SAP CI) for more insights into how reference documents are managed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.